I took a dress to the cleaners and read the label aloud to the lady at the front desk. It read hand wash. I stated I wanted the dress hand washed and lightly pressed if the dress could tolerate the heat. I explained I needed the dress for a special occasion. When I returned for the dress the padding was out of the dress and pinned to the hanger. I inquired about how harshly the dress had been treated. The lady told me the cleaners DOES NOT guarantee their work. Perhaps not, but they should guarantee the service requested is the service that is to be provided. I am very disappointed with the service and with the customer service. Terrible!!
Brand new suit jacket needed sleeves shortened. Terrible job. Definitely too short. Vents sewn shut. 2" of excess material folded up inside of sleeve and leaving a visible bump. Lady pinned one cuff only and the other cuff was not hemmed to the same length. Paid $20 and not worth a penny. Will not return. Will instead go to Smart Sets in Myrtle Beach instead. Rather pay more and have it done right. Only went to Palmetto Cleaners because we were in town for a week.
Palmetto Cleaners is a US Laundry based in Florence, South Carolina. Palmetto Cleaners is located at 1700 2nd Loop Rd, Florence, SC 29501, USA.
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